RETURN POLICY:

Exchanges & Returns

We want you to love your purchase! We can provide a store exchange if you are unhappy with your purchase. Please be aware that we DO NOT offer refunds on returned items.

Step 1. Contact us at x@shipwreckedkauai.com within 3 days of receiving your order to let us know if you would like to exchange your item. All sale item purchases are FINAL.

Step 2. Within 10 days of your purchase, mail your item/s with original receipt to:
Shipwrecked Kauai
4-1384 Kuhio Hwy B106
Kapa'a, HI 96746

Step 3. Once we receive the item/s we will send you an email notifying you that your items have been received and are in acceptable condition for exchange (see terms below). Please be aware that we will only allow one exchange per purchase.

* All return shipping costs are the customers responsibility and will be deducted from store credit total and/or an invoice will be emailed for payment on shipping balance.

CONDITION OF ITEMS ELIGIBLE FOR EXCHANGE:
Returned items eligible for exchange must be in new, unworn, unsoiled and sellable condition with all tags in place and protective shields intact on swimsuit bottoms.
If we receive a returned item that has been damaged, worn, soiled, altered, laundered or is missing the tags then no credit will be issued. The item will be returned to you and you will be charged for the return shipment and you will forfeit all claims.

SHIPWRECKED BRICK AND MORTAR LOCATION RETURN POLICY: Shipwrecked Kauai will accept returns for exchange within 7 days of purchasing from our PHYSICAL STORE LOCATION at 4-1384 Kuhio Hwy, Kapa'a HI 96746 only if the goods meet the conditions of items eligible for return (see above) and only with a store receipt. Sorry, no refunds.

**ALL SALE ITEMS, LINGERIE, JEWELRY, AND BEAUTY ITEMS ARE FINAL SALE**

SALE ITEMS:
Sale items are final sale and are not eligible for exchange, store credit or refunds of any kind.

DEFECTIVE GOODS: If an item you have purchased is defective please email us at x@shipwreckedkauai.com immediately. We will replace defective merchandise returned to us within 15 days of the shipment date. No additional shipping and handling charges will be incurred.

CANCELLATION POLICY: Once an online order is placed it cannot be cancelled.